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Frequently Asked Questions (F.A.Q.)
Is this secure?
Yes, 100% Secure. Click the “lock” icon in the top left of the URL in your browser to see our Security Certificate.
Our shopping cart uses 256-bit encryption that is fully PCI Compliant, with the most secure technologies available.
Can you quote my project?
Absolutely! We’d prefer to give you a quote before taking your retainer or payment – if you haven’t gotten in touch with us yet, please contact us.
Do you offer terms?
In the world of creative services, everyone wants their project done as quickly and efficiently as possible. Chasing down payments, however, along with spending time on accounting and billing, is counterproductive to this process. We take a retainer on design services, or a payment to create products, so that we can seamlessly process your order quickly and spend more of our resources on what we’re best at – the creative!
What happens when I need more time?
We want to keep your project, and billing, SIMPLE. If we’re running out of time, or need more, we’d be happy to give you the same discounted rate we’ve been working at – so if you pay for one package, but need more time, we’ll add it at the same discounted rate. Once your project is complete, we can even work on a maintenance plan with you to keep getting your discount!
What are your working hours?
We’re based in Denver, Colorado so we’re on Mountain Standard Time, and depending on the year our state does Daylight Savings. Our hours are Monday – Friday from 9am – 6pm, these are our standard working hours. Need something later? We’re often able to work late, or early, but outside of our normal working hours generally is “overtime” or at 1.5x our normal rate, unless otherwise arranged.
Can you Rush my project? What is your rush fee?
We can usually accommodate rush projects, but we must arrange and approve them on an individual basis. Please discuss with your Representative.
Constact Us
Give us a call or text:
+1 (855) 213 - MADE (6233)
Send us an email:
hello@creativemade.com
We're located
+1 (855) 213 - MADE (6233)
Send us an email:
hello@creativemade.com
We're located